"Good morning, sir, I'm calling from RTA Legal Solutions as a follow-up call, regarding a transport incident you may have been involved in."
"Oh really, do go on."
"Yes sir, a claim was filed for damages following the incident."
"When was this?"
"Within the last three years, sir."
"You're going to have to be more specific than that."
"Well, this is the question, sir."
"Ah, so you don't have a specific incident in mind? You're just fishing."
"Not at all, sir, we don't fish, I actually take exception at the use of that word -"
"No, you have cold called me and are now trying to trick me into giving up information. Your use of the phrase 'follow-up' suggested a pre-existing relationship, when in fact -"
"It is a follow-up, there are people in need of legal advice and - I don't have to listen to this from you -"
"And I don't have to listen to it from you. Good day."